Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated, and by which authorities?
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Yes. Fan Strategy operates under a licence from the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission (UKGC) licence for UK customers. We comply with the European Gaming & Betting Association (EGBA) standards and are subject to regular independent audits of our games and financial transactions. Our licensing numbers are displayed in the footer of the site for transparency.
02 What are the wagering requirements for the Fan Strategy welcome bonus?
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The welcome bonus is a 100% match up to $200 with a 30x wagering requirement on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the playthrough; any unused bonus funds after this period are removed. Contributions vary: slots count 100%, while table games and live casino count 10%.
03 Which payment methods does Fan Strategy accept, and how long do withdrawals take?
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Fan Strategy accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer, and cryptocurrencies (BTC, ETH, USDT). Deposits are instant for all methods except bank transfer, which can take 1‑3 business days. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 and 5‑7 business days respectively.
04 What documents does Fan Strategy need to verify my account before a withdrawal?
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We require a government‑issued photo ID (passport, driver’s licence or national ID), a recent proof of address (utility bill, bank statement or council tax letter dated within three months) and, if using a card, a scan of the front of the card (middle digits hidden). Verification is normally completed within 24‑48 hours, after which you can request withdrawals without further delay.
05 How can I set deposit limits or self‑exclude on Fan Strategy?
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Fan Strategy provides a Responsible Gambling section where you can set daily, weekly or monthly deposit caps, loss limits and session‑time reminders. Self‑exclusion options range from a temporary break (24 hours to 30 days) to a permanent account closure. All limits take effect immediately and cannot be removed until the chosen period expires.
06 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed and rescheduled within 48 hours, bets remain valid and are settled based on the official result. Should the match be cancelled or abandoned without a reschedule within that window, the wager is voided and the stake is returned to your account. Any bets placed after the official start time are automatically rejected.